Warranty Policy

Warranty Policy

We stand behind the quality of our products.
This Warranty Policy explains what is covered and how to request service.


1. Warranty Coverage

All Gloow Skin products include a 30-day limited warranty covering:

  • Manufacturing defects

  • Functional defects present upon arrival

This warranty does not cover:

  • Damage caused by misuse, improper storage, or physical damage

  • Normal wear and tear

  • Unauthorized modifications


2. How to Request a Warranty Claim

Contact us at:

📧 support@gloowskin.com

Include:

  • Full name

  • Order number

  • Photos or videos showing the defect

  • Description of the issue


3. Warranty Solutions

If the claim is approved, you may receive:

  • A replacement product

  • Store credit

  • A partial or full refund (depending on the condition)